In today’s automotive marketplace, buyer expectations have evolved rapidly. Prospective customers demand instantaneous responses, multichannel conversations, and streamlined service—whether for new car sales or aftersales support. Traditional dealership processes often struggle to meet these expectations consistently. That’s why AI for dealerships has become a strategic...

In today’s automotive marketplace, buyer expectations have evolved rapidly. Prospective customers demand instantaneous responses, multichannel conversations, and streamlined service—whether for new car sales or aftersales support. Traditional dealership processes often struggle to meet these expectations consistently. That’s why AI for dealerships has become a strategic...

In many dealerships, service departments are the unsung heroes—delivering recurring revenue, building customer loyalty, and keeping ownership alive. Yet the Service bdc (Business Development Center for service) is often under‑optimized: leads or inquiries go unanswered, scheduling is manual, follow‑ups lag, and customers drift to independent shops. With the arrival of AI‑driven...

In the competitive automotive retail world, a Sales BDC (Business Development Center focused on sales) is more than a support function — it’s the frontline for converting leads into showroom visits and, ultimately, car sales. The right Sales BDC doesn’t just follow leads; it accelerates the buyer’s journey, freeing sales staff to focus on closing. With modern...

In the rapidly evolving world of auto retail, staying ahead demands more than inventory, promos, or flashy branding. Today’s buyers expect instant responses, seamless communication, and a shopping journey that adapts to their schedule. For dealerships, meeting those expectations manually has become nearly impossible at scale. That’s where AI for dealerships becomes not just a...

A Service BDC is a specialized branch of a dealership’s Business Development Center whose responsibility is focused on the service side: maintenance, repairs, parts, warranty work, recall follow‑ups, service reminders, and other inbound and outbound service engagements. While a traditional BDC might focus primarily on new vehicle sales, the Service BDC ensures the dealership maximizes its...

In an auto market that’s more digital, more competitive, and more demanding than ever, the notion of “Dealer AI” has moved from novelty to necessity. For dealerships looking to compete on customer experience, responsiveness, and efficiency, Dealer AI represents the fusion of artificial intelligence with traditional dealership operations — especially in how leads are...

In today’s fast‑moving automotive retail market, one of the most important changes has been the evolution of the Business Development Center (BDC). An “Automotive BDC” is no longer simply a phone desk or a call agent answering internet leads—it is a strategic hub that bridges marketing, sales, service, and customer experience. For dealerships wanting higher conversion,...

The automotive retail landscape is rapidly evolving. Digitally empowered buyers now expect immediacy, personalization, and seamless communication—whether it's lead follow-ups, appointment bookings, or service inquiries. For dealerships to thrive in this environment, embracing AI for dealerships has become essential, not optional. Artificial intelligence is redefining how dealerships...

The automotive retail landscape is rapidly evolving. Digitally empowered buyers now expect immediacy, personalization, and seamless communication—whether it's lead follow-ups, appointment bookings, or service inquiries. For dealerships to thrive in this environment, embracing AI for dealerships has become essential, not optional. Artificial intelligence is redefining how dealerships...