If you're a homeowner, landlord, or business owner in Andover, UK, and you're in need of a reliable plumber, you're not alone. The local demand for skilled, trustworthy plumbing services has only grown. Whether it’s a leaky tap, a complete boiler replacement, or an emergency call-out in the middle of the night, finding the right plumbing service can make all the difference. That’s why reading Andover Plumbing UK reviews before hiring a tradesperson is not just useful – it’s essential.

This article explores verified customer reviews, highlights some of the most trusted plumbing companies in Andover, and provides key tips for choosing the right plumber for your needs.

Why Plumbing Reviews Matter in Andover

When it comes to essential home services like plumbing, personal recommendations and online reviews play a critical role in the decision-making process. A plumbing job gone wrong can lead to expensive repairs, water damage, and even health hazards due to mould or leaks. By checking local reviews, residents of Andover can:

  • Avoid cowboy plumbers or unqualified tradespeople

  • Find experts who specialise in their specific issues

  • Save money with transparent pricing and honest feedback

  • Ensure fast response times in case of emergencies

Local residents often turn to Google Reviews, Trustpilot, Checkatrade, and Yell.com to share their experiences. Positive feedback typically centres around punctuality, workmanship, pricing, and communication.

Top-Rated Plumbing Companies in Andover – Based on Customer Reviews

Here’s a look at some of the most frequently mentioned and top-rated plumbing services in the Andover area, compiled from various review platforms:

1. C.J. Sheppard Plumbing & Heating

Average Rating: ★★★★★ (4.9/5 on Google)

Customers frequently mention the professionalism and reliability of C.J. Sheppard’s team. They are praised for their fast response, clean work, and fair pricing. Many clients return for ongoing plumbing and heating needs, showing trust and satisfaction.

“Colin is excellent – very knowledgeable and honest. He fixed our boiler quickly and didn’t overcharge. Highly recommended!”

Services include:

  • Boiler installations and servicing

  • Radiator fitting

  • General plumbing repairs

  • Emergency call-outs

2. Andover Gas & Water Ltd

Average Rating: ★★★★☆ (4.6/5 on Checkatrade)

This company receives praise for being tidy, respectful of customer homes, and punctual. Several customers appreciated the detailed breakdown of costs and options before any work began.

“Transparent, professional, and quick. They came on time and cleaned up after themselves. Really appreciated their honesty.”

Specialties:

  • Central heating installation

  • Water leaks and burst pipes

  • Bathroom installations

  • Gas appliance servicing

3. PB Gas & Heating

Average Rating: ★★★★★ (5/5 on Trustpilot)

This small, family-run business gets consistent five-star reviews for their friendly, efficient, and knowledgeable service. Customers often highlight how approachable and trustworthy the owner is.

“Absolutely brilliant service. Fixed my heating on the coldest day of the year – and with a smile!”

Popular for:

  • Emergency plumbing services

  • Heating repairs

  • Annual boiler servicing

  • Plumbing for new builds

Common Themes in Andover Plumbing Reviews

To help you identify quality service quickly, we analysed dozens of reviews and found recurring themes in what customers valued most:

1. Fast Emergency Response

Especially in winter months, many customers praised plumbers who arrived within hours of calling. A swift response to burst pipes or broken boilers prevented further damage in several cases.

2. Transparent Pricing

Customers consistently praised plumbers who provided quotes upfront with no hidden costs. Clear communication about parts and labour is a big win in customer satisfaction.

3. Tidy and Respectful Service

A clean workspace, protective floor covers, and respectful communication were mentioned in numerous five-star reviews. Customers valued plumbers who treated their homes with care.

4. Honest Advice Over Sales Tactics

Reviewers appreciated when tradespeople offered repair options rather than pushing for expensive replacements unless necessary. This kind of honesty builds long-term trust and repeat business.

What to Look for When Choosing a Plumber in Andover

If you’re comparing options, here are some expert tips to help you pick the best plumbing professional for your needs:

  • Check for accreditations: Look for Gas Safe registration for heating work and WaterSafe approval for general plumbing.

  • Read recent reviews: Focus on feedback from the past 6–12 months to see consistent service quality.

  • Get multiple quotes: Don’t settle on the first price – compare at least 2–3 options.

  • Ask about guarantees: Reliable plumbers will back their work with warranties or satisfaction guarantees.

  • See how they communicate: Prompt, clear responses to emails or calls usually reflect their service approach.

Real Andover Customer Experiences – Highlighted Stories

Emma from Charlton

Emma had a leaking kitchen pipe that was causing damage to her cupboards. After reading glowing reviews online, she called a local plumber who came within 2 hours.

“He fixed it fast, showed me what went wrong, and didn’t make a mess. So grateful – I’ll definitely call him again!”

James in Weyhill

James hired a team for a complete bathroom renovation. His review mentions clear communication, fair prices, and the ability to handle unforeseen complications with ease.

“They didn’t just install – they helped redesign it for better efficiency. It now looks better than I imagined.”

Are There Any Negative Reviews?

Yes, like any service, not all experiences are five-star. Some reviewers in Andover noted:

  • Delays in communication or appointment times

  • Pricing disputes due to unclear quotes

  • Unfinished or rushed jobs by less experienced providers

This is why choosing a plumber with a consistent record of positive reviews and transparent business practices is crucial.

Conclusion: Trust the Reviews, But Also Trust Your Instincts

Andover plumbing reviews provide a helpful window into the service quality and reliability of local tradespeople. While five-star reviews can guide your decision, always pair them with your own due diligence: check credentials, ask questions, and make sure you feel comfortable with the person or company you hire.