Don’t worry if you are seeing a purple light on Orbi. Usually, this odd hue means that there is a problem connecting your Orbi router to the internet. Don't panic, though; a few easy troubleshooting techniques can generally fix this issue. Here's how to repair your network, whether it was functioning well before it started acting strangely or you're in the process of setting up your Orbi router.
Orbi Purple Light: What Does It Mean?
Generally speaking, a purple light on Orbi indicates that the router is having trouble connecting to the internet or your modem. This may occur as a result of an ISP problem, during a firmware upgrade, or during the first setup.
- Examine the physical connections
Make sure all of the cords are plugged in firmly first.
Your modem and the yellow Internet port on the Orbi router setup should be connected using an Ethernet wire. Your Orbi will not be able to connect if it is loose or broken.
- Restart the router and modem
Unplug your Orbi router and modem. Before reconnecting the modem, wait for approximately 60 seconds. Reconnect your Orbi router when it has finished booting up, and give it a few minutes to initialize. See whether the purple glow goes away.
- Re-configure the Orbi router
Try restarting your device and completing the Orbi Router Setup procedure once again via the Orbi app or a browser if the light is still purple. Incorrect settings can occasionally prevent access to the internet.
- Look for updates to the Orbi firmware.
Issues may also arise from an outdated firmware version. Check for available Orbi firmware updates by logging into the Orbi dashboard. Frequently, issues may be fixed and appropriate connectivity restored by installing the most recent version.
- Speak with Your ISP
Your ISP or the device itself may be the problem if none of the aforementioned fixes resolve it. For more complex troubleshooting, contact your internet provider to find out whether there is an outage.
Orbi's purple light can be annoying, but if you follow these procedures, you should be able to get the internet again quickly.
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