Character customization has always been a standout feature in Blade & Soul, and NEO retains that strength with expanded tools for BnS NEO Classic Divine Gems creating unique avatars. The game continues to offer extensive slider-based customization, allowing for incredible detail. Every facial feature and body proportion can be modified to suit the player's vision, from exaggerated caricatures to near-photo-realistic designs.

Even the Lyn, the game's diminutive, animal-like race, can be heavily customized. Their tails, ears, and even fur patterns can be fine-tuned for distinct looks. The preview showed off a wide range of character styles, and it's clear that NC America has not imposed any limits on creativity—players can be as elegant, bizarre, or adorable as they like.

In addition to physical customization, fashion and cosmetics remain a central pillar of the Blade & Soul experience. The remaster includes a wardrobe filled with both modern and fantasy-themed outfits, offering something for everyone. Martial arts robes, contemporary dresses, ornate armors, and even quirky designs—like armor that replaces joints with literal fireballs—were all on display. Whether you want your character to look fierce, regal, or completely eccentric, Blade & Soul NEO provides the tools to Blade and Soul NEO Classic Divine Gems express your style.